Call Us : 01923 274810

Free Aftercare Package

The THELMOCO Aftercare Service

Free to all THELMOCO customers

Had an accident?

24 HOUR HELPLINE

What We Do

THELMOCO customers and their immediate family and two friends, are provided with our dedicated 24 Hour Helpline to support and assist in the unfortunate event of a road traffic accident. With just one phone call, our award winning Accident Management Service (Legal Club Membership), will professionally care for every aspect of your claim 24 hours a day, 7 days a week, with the minimum disruption.

The Service Includes

24 Hour Helpline

Accident Management Service

Specialist personal injury legal support

Liability assessment & accident investigation

A replacement electric scooter while your bike is being repaired.

Motorcycle Hire & Repair

Recovery of uninsured losses

The THELMOCO aftercare service provides you with specialist legal help to recover your uninsured losses in the event of non-fault accidents.

A replacement bike (electric subject of course to availability)

Specialist personal injury legal support

Repair to your damaged bike

Assistance with resolving liability

Recovery of your policy excess under your comprehensive bike insurance policy

Recovery of loss of earnings

Compensation for damage to clothing, luggage or personal belongings

Reasonable hire charged for a replacement bike whilst yours is off the road

Compensation for you not being able to use your bike

Repair costs if you do not have comprehensive insurance cover

What to do in the event of an accident

Gather as much ‘on the spot’ information as possible

Ask the other driver(s) involved for their name(s) and address(es) and make a note of the bike registration number

Ask for the name of their insurer and if possible, police number

DO NOT ADMIT LIABILITY

Try to obtain names and addresses of any witnesses

If you or your passengers are injured as a result of the accident, you are obliged to inform the police

Immediately contact us on 0333 009 0542 for assistance. We recommend storing this number in your phone so you have it to hand if required.

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